Last January, the
Department of Tourism
recognized Enchanted
Kingdom, the first and only
world class theme park in
the Philippines, for its valuable contribution to the
tourism industry during the
CALABARZON Tourism
Excellence Appreciation
2023, held in Twin Lakes
Hotel in Laurel, Batangas.
EK’s Chairman
and President Mr. Mario O.
Mamon and Chief Operating Officer (COO) Dr. Cynthia R. Mamon accepted
the recognition – alongside
Local Government Units
(LGUs), partner National Government Agencies
(NGAs), private tourism
enterprises, the academic
community, media partners, institutional partners,
and notable individuals in
the region.
“This recognition
is an affirmation that Enchanted Kingdom is in the
right direction towards our
vision to be a world-class
integrated attractions destination in Asia, and as the
Philippine leader in wholesome family leisure and
entertainment,” said COO
Dr. Mamon.
Dr. Mamon, an
advocate of tourism in
Laguna, is also the president of Laguna Tourism
Council Philippines. “EK
is committed to contribute
to the growth of the tourism industry. It is our mission to create and provide
magical experiences and
memories that last a lifetime, both for our domestic
and foreign guests,” Dr.
Mamon furthered.
EK’s Learning
and Development Manager, Pauline C. Barreiro
also received an award for
her participation as a trainer for the Filipino Brand
of Service Excellence
(FBSE) Training program
for 2023. Currently, 90%
of Enchanted Kingdom’s
Cast Members (employees) are FBSE trained.
“The FBSE Training Program has deepened our
appreciation of the culture
of service excellence in
the Philippines. In EK, all
cast members take the
Filipino Brand of Service
Excellence to heart as
we greet every guest with
a passionate Mabuhay,
magical day!,” shared Ms.
Barreiro.
Last year, EK
was also cited by the government of Laguna for
generating the highest
number of same-day visitors in 2022. The City of
Santa Rosa, where EK is
situated, recorded 40,188
over-night foreign travelers and 92,728 overnight
domestic travelers based
on DOT’s most recent Regional Distribution of Overnight Travelers data.
In 2022, EK together with DTI Laguna,
opened the One Town,
One Product (OTOP)
Hub, show-casing famous
delicacies from Laguna.
Locally handcrafted bags
and accessories, coffee
and tea gift packs were
also at the Pugad Shop at
EK’s Cultural Village zone.
EK also houses AGILA the
EKsperience, the first and only flying theater in the Philippines celebrating the beauty of the Philippines’ destinations,
products, a
